We are among the best-of-breed manufacturing and service providers.
All phone parts come with a maximum of 365 days guarantee at least(only if there is other policy agreed by both parties).
Rest assured we stand behind our products and services because of our strong confidence in our products.
Moreover,our service never stops when the period ends,you will enjoy a lifelong technical consultation from us.
Please refuse the package (from the courier) if it looks like it has been opened or is visibly damaged, and contact us to let us know.
If you have accepted a damaged package and the products inside are physically damaged or nonfunctioning please provide the following and apply for RMA to your sales representative in 2 business days. so that we may file a claim with the shipment carrier in a timely manner:
• Pictures of the front and back of the shipment box.
• Pictures of the front and back of the product that has physical damage.
Notice: If without the pictures mentioned above or over 2 business days, the claim will be denied.
We will follow up with our customers to find out how the sales of the product went. Ander has 15+ years of work experience, which allows us to implement quick and competent maintenance service.
Just contact us via email and we will reply you within 12 hours
Use the original package to deliver the items to our hongkong address
The quality assurance department will offer you the quality inspection report.
If we have confirmed, we will immediately contact you to get replacement.
We have a professional design team and complete supply chain management capabilities to support customized services
Focus on service purchase volume is not less than 600 pieces per month
